Policy.

General Site Policy

All pricing on the ozhut.com site is in Australian Dollars.

Refund/Returns Information:

We will gladly issue a refund or return if:

The item received is different from the description of the item in the listing.
The wrong item was sent to you.

Refunds are made in the same form as your payment and will be issued within seven days of our receipt of the returned merchandise.

If for any other reason you are not satisfied with your purchase, notify us by e-mail at info@ozhut.com.

Requests for refunds/returns must be made no longer than 7 days from the receipt of the product.

Please note that there are no refunds should you happen to change your mind. However, feel free to let us know if you have any other problems.

Returns Procedure:

To assist us in expediting your return, exchange, and/or refund, we ask that you:

Contact us prior to returning the merchandise. (email : info@ozhut.com)
Upon confirmation, we will promptly issue a Return Merchandise Authorization(RMA).
Return the merchandise to us within 7 days of the date you received it.
Return products in their original packaging in resaleable condition.
Include all accessories.
Include a copy of the invoice and/or packing slip.
Mark the RMA number clearly on the outside of the box so we can easily identify your package when it arrives and handle your return promptly.

Return Shipping Costs:

We do not pay for return shipping cost so feel free to use any carrier you desire. We recommend that you track and insure your package as we cannot be responsible for lost returned packages.

We will refund the shipping cost of returning the item upon inspection of that item if:

The item received is different from the description of the item in the listing.
The wrong item was sent to you.

Privacy Notics

Thank you for visiting the OZHut website and reviewing our privacy policy. This site collects information about you for monitoring purposes and uses this information to improve the website to better meet user needs. Some information is also collected for statistical and research purposes.

When you choose to send us a completed electronic form that includes your personal details we collect personal information, such as your name, address and email address. This will only be used for the purpose you provided it and we will not use it for any other purpose without your consent.

We ask you about your ethnic origin/gender/age/employment status so that we can understand how responsive this program is to people from diverse backgrounds/of different gender/according to their age/in relation to their current employment for research purposes. This information is kept separate from information that identifies you. You do not have to provide this information and not providing this information will not affect your use of this website and access to our services in any way.

Logged information is not disclosed outside of OZHut staff or those under contract to conduct maintenance to web server components. We make no attempt to identify individuals from these records unless it is necessary to the investigation of a breach of law.

We will only publish information on this site when it has been collected for that purpose or with your consent.

Through our web monitoring service provider, the website uses cookies to provide information that assist us in making the site more useable. Cookies are small data files that we send to your computer so we can record usage statistics about the Channel, such as number of visits, unique visits, documents viewed, browser type, and the way the site is navigated. More information on cookies can be found on Cookie Central http://www.cookiecentral.com/

Once you leave this site and go to another site a different privacy statement is likely to apply and therefore you should check the security of the new website.

If you have any concerns about providing the information requested or if you want to access the information we hold about you please email us at info@ozhut.com and we will be able to assist you.